Al Alom Cleaning (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, address, and other details you provide when booking our services or contacting us.
- Payment Information: Credit card or other payment details processed securely through third-party payment gateways.
- Usage Data: Information automatically collected when you use our website, including IP address, browser type, pages visited, and time spent.
- Cookies and Tracking: Cookies help us improve user experience, analyze website traffic, and provide personalized content.
2. How We Use Your Information
We use the collected information to:
- Provide and manage our cleaning services.
- Process payments and send confirmations.
- Respond to inquiries and customer support requests.
- Improve our website and services.
- Send promotional materials, offers, or updates (only if you opt-in).
- Comply with legal obligations.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed securely through trusted third-party gateways and is not stored on our servers.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information:
- With trusted service providers who help us operate our business (e.g., payment processors, IT services).
- When required by law or to protect our rights.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal information.
- Correct any inaccuracies in your information.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at Contact@alalomcleaning.com.
6. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us